Experience
- Built front-end and back-end features that connected user interfaces to data and business logic.
- Built web scrapers and AI extraction workflows, including autonomous AI scrapers, that converted website content into structured data.
- Configured self-hosted LLMs for prototyping and AI automation; served quantized models with vLLM.
- Configured and managed Supabase databases; wrote SQL for applications and automated workflows.
- Developed Salesforce automations and n8n workflows that connected business tools and automated recurring tasks.
- Deployed and maintained self-hosted applications and open-source CRMs on virtual private servers (VPS) connected through Tailscale.
- Configured GoHighLevel (GHL) and built workflow automations.
- Configured additional CRM systems and automated their workflows.
- Built telephony integrations with Twilio.
- Built internal tools and workflow automations that connected Google Apps Script, Zapier, and GoHighLevel (GHL).
- Developed and operated services on Linux virtual machines.
- Managed company networking with Tailscale private networks and exit nodes; published services through Tailscale Funnel.
- Configured domains and DNS for company systems; administered tools and accounts.
- Automated document generation, approvals, and e-signatures with PandaDoc.
- Built and maintained Zapier and n8n workflows that connected Google Workspace, Monday.com, Notion, PandaDoc, and custom REST APIs.
- Built reporting and quality assurance (QA) tools and lightweight internal applications with Google Apps Script and Google Sheets; connected them to Zapier workflows.
- Used Python and SQLite for ETL and reporting; integrated Slack commands, events, and webhooks.
- Documented workflows and standard operating procedures (SOPs) in Notion.
- Administered Google Workspace, provided remote team support, and ran internal utilities on Linux using Docker.
- Updated client websites using HTML, CSS, and JavaScript; fixed defects across client pages.
- Built Zapier workflows for intake, notifications, and handoffs across forms, spreadsheets, and CRM tools.
- Managed a TikTok Ads account and created ad campaigns.
- Led the onboarding team at a streaming platform for musicians; helped new users set up their PCs through remote access.
- Triaged support tickets, prioritized incidents, and maintained response SLAs.
- Provided remote support, maintained a searchable FAQ of fixes, and handled risk escalations and customer data securely.
- Handled high-volume ticket and chat queues in English and Spanish.
- QA-tested the site in its development environment.
Earlier experience: Provided customer and technical support at Chime, Cash App, and The Office Gurus (2017–2020).
Skills
Development
JavaScript; TypeScript; React; Next.js; Tailwind CSS; Material UI; Python; HTML; CSS; full-stack (front-end and back-end) development; internal tools; web scraping; application and workflow debugging
AI
Local LLM development, fine-tuning, and serving on a personal MSI EdgeXpert (NVIDIA DGX Spark platform), with vLLM for quantized model serving; autonomous AI scrapers; Ollama; Hugging Face; AI data extraction; text extraction and summarization; AI-assisted development (Claude Code, Codex, Antigravity)
Data
Supabase (PostgreSQL); SQL; SQLite; ETL (extract, transform, load); data cleaning; reporting
Infrastructure and networking
Linux; virtual machines; Docker; VPS administration; Tailscale (private networks, Funnel, exit nodes); domain and DNS configuration; self-hosted applications; GitHub Actions; Cloudflare Pages and Tunnel
Automation and integrations
n8n; Zapier; GoHighLevel (GHL) workflows; Salesforce automations; Google Apps Script; REST APIs; webhooks; Twilio; Slack API (commands, events, webhooks); PandaDoc (document generation, approvals, e-signatures)
CRM and business platforms
GoHighLevel (GHL); Salesforce; self-hosted open-source CRMs; Monday.com; Notion; Google Workspace administration; Google Sheets
Support and operations
Ticket triage and service-level agreements (SLAs); remote support (RustDesk, TeamViewer); user onboarding; documentation and standard operating procedures (SOPs) in Notion
Training & Education
Education
High school diploma, Liceo Prof. Luis Alfonso Pino, 2009–2011 · Computer maintenance certificate, 2008–2010
Languages
English · Spanish
